Designing and evaluating value added services in manufacturing e-market places/ 
edited by G. Perrone, M. Bruccoleri and P. Renna 
 - Dordrecht, The Netherlands :  Springer,  c2005 
 - xv, 198 p. :  ill.;  25 cm. 
<br/><br/> Includes bibliographical references 
<br/><br/><label>ISBN: </label>1402031513  Euro 52.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telemarketing
<br/><br/><label>Dewey Class. No.: </label>658.872