TY  - BOOK
AU  - Volkema,Roger J.
TI  - The negotiation toolkit: how to get exactly what you want in any business or personal situation
SN  - 9788120335554(pbk.)
U1  - 158.5 22
PY  - 2008///
CY  - New Delhi
PB  - Prentice-Hall
KW  - Negotioation in business
KW  - Negotioation
N1  - includes bibliographical references and index
ER  -