Volkema, Roger J. The negotiation toolkit : how to get exactly what you want in any business or personal situation/ Roger J. Volkema - New Delhi : Prentice-Hall, 2008 - xiii, 207p.; 23 cm. includes bibliographical references and index ISBN: 9788120335554(pbk.) Rs. 195.00 Subjects--Topical Terms: Negotioation in businessNegotioation Dewey Class. No.: 158.5