Total quality management/ 
 TQM 
Dale H. Besterfield...[et al]. 
 - 3rd ed. 
 - New Delhi :  Prentice-Hall of India,  c2005 
 - xi, 640 p. :  ill.;  24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>8120328833(pbk.)  Rs. 375.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562  / T 64(3)