Harrington, H.James  Dr. <br/><br/>
Business process improvement :  the breakthrough strategy for total quality, productivity, and competitiveness/ 
H.J. Harrington 
 - New Delhi :  Tata McGraw-Hill Education,  2005 
 - xii, 274 p. :  ill.;  23 cm 
<br/><br/><label>ISBN: </label>0070600031 (pbk)  Rs.250.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control<br/>Production management--Quality control
<br/><br/><label>Dewey Class. No.: </label>658.562