TY - BOOK AU - Lum,Grande TI - The negotiation fieldbook: simple strategies to help you negotiate everything SN - 0070605106(pbk) U1 - 658.4052 22 PY - 2005/// CY - New Delhi PB - Tata McGraw-Hill Education KW - Negotiation KW - Discussions KW - Conflict management KW - Crisis management N1 - Includes bibliographical references and index ER -