Advances in banking technology and management : impacts of ICT and CRM/ 
[ed.] Vadlamani Ravi 
 - Hershey, Pa. :  Information Science Reference,  c 2008 
 - xviii, 362 p.;  29 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781599046754  $180.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banks and banking--Automation<br/>Banks and banking--Technological innovations<br/>Financial services industry--Technological innovations
<br/><br/><label>Dewey Class. No.: </label>332.1068