TY  - BOOK
AU  - McLaughlin,Daniel B.
AU  - Hays,Julie M.
TI  - Healthcare operations management
SN  - 9781567932881
U1  - 362.1068 22
PY  - 2008///
CY  - Chicago, Washington, DC
PB  - Health Administration Press, AUPHA Press
KW  - Medical care
KW  - Quality control
KW  - Health services administration
KW  - Organizational effectiveness
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -