McLaughlin, Daniel B.,  1945- <br/><br/>
Healthcare operations management/ 
Daniel B. McLaughlin, Julie M. Hays 
 - Chicago :  Washington, DC :  Health Administration Press;  AUPHA Press,  c2008 
 - xx, 431 p. :  ill.;  26 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781567932881  $94.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Medical care--Quality control<br/>Health services administration--Quality control<br/>Organizational effectiveness<br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>362.1068