TY  - BOOK
AU  - Rossotti,Charles O.
TI  - Many unhappy returns: one man's quest to turn around the most unpopular organization in America
SN  - 1591394414
U1  - 352.44 22
PY  - 2005///
CY  - Boston
PB  - Harvard Business School Press
KW  - U.S.
KW  - internal revenue service
KW  - Tax administration and procedure
KW  - U.S
N1  - Includes bibliographical references and index
ER  -