TY  - BOOK
AU  - Chhabra,Susheel
AU  - Kumar,Muneesh
TI  - Integrating e-business models for government solutions: citizen-centric service oriented methodologies and processes
SN  - 9781605662404
U1  - 352.3802854678 22
PY  - 2009///
CY  - Hershey,Pa.
PB  - Information Science Reference
KW  - Internet in public administration
KW  - Administrative agencies
KW  - Customer services
KW  - Management
KW  - Executive departments
KW  - Consumer satisfaction
N1  - Includes bibliographical references and index
ER  -