Integrating e-business models for government solutions :  citizen-centric service oriented methodologies and processes/ 
eds. Susheel Chhabra and Muneesh Kumar 
 - Hershey,Pa. :  Information Science Reference,  c2009 
 - xxii, 313 p. :  ill.;  29 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781605662404  $180.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Internet in public administration<br/>Administrative agencies--Customer services<br/>Administrative agencies--Management<br/>Executive departments--Customer services<br/>Executive departments--Management<br/>Consumer satisfaction
<br/><br/><label>Dewey Class. No.: </label>352.3802854678