TY - BOOK AU - Rock,David TI - Quiet leadership: six steps to transforming performance at work SN - 0060835907 U1 - 658.4092 22 PY - 2006/// CY - New York PB - Harper Collins KW - Leadership KW - Ability testing KW - Specific performance KW - Management KW - Employee participation N1 - Help people think better -- don't tell them what to do!; Includes bibliographical references and index; Glossary: p. 235 - 241 ER -