TY - BOOK AU - Kati,Sumit TI - Retail selling skills SN - 9788184886085 (pbk.) U1 - 658.85 22 PY - 2010/// CY - Mumbai PB - Himalaya Pub. House KW - Retail trade KW - Business KW - Customer relations KW - Selling KW - Social aspects KW - Psychological aspects ER -