TY  - BOOK
AU  - Steger,Jim
AU  - Snyder,Mike
TI  - Working with microsoft dynamics CRM 4.0
SN  - 9788120335004 (pbk)
U1  - 658.812028553 22
PY  - 2008///
CY  - New Delhi
PB  - Prentice-Hall
KW  - Microsoft CRM
KW  - Customer relations
KW  - Data processing
KW  - Relationship marketing
N1  - Includes index
ER  -