Steger, Jim <br/><br/>
Working with microsoft dynamics CRM 4.0/ 
Jim Steger, Mike Snyder 
 - 2nd ed. 
 - New Delhi :  Prentice-Hall,  2008 
 - xxi, 615 p.;  24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9788120335004 (pbk)  Rs.495.00 
<br/><br/><label>Subjects--Uniform Titles: </label><br/>Microsoft CRM
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Data processing<br/>Relationship marketing
<br/><br/><label>Dewey Class. No.: </label>658.812028553