TY - BOOK AU - Poirier,Charles AU - Walker,Ian TI - Business process management applied: creating the value managed enterprise SN - 1932159339 U1 - 658.5 22 PY - 2005/// CY - Boca Raton, Fla. PB - J. Ross KW - Business logistics KW - Management KW - Process control KW - Value added KW - Corporate profits KW - Industrial management N1 - Includes index; Bibliography: p. 227-228 ER -