Quinn, Michael <br/><br/>
Superior customer service :  the prompt approach to success/ 
Michael Quinn, Lynda Byron 
 - New Delhi :  Prentice-Hall,  2006 
 - xiii, 103 p.;  22 cm. 
<br/><br/>Includes bibliographical references 
<br/><br/><label>ISBN: </label>8120329368(pbk.)  Rs.125.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations<br/>Customer services<br/>Marketing--Key accounts
<br/><br/><label>Dewey Class. No.: </label>658.812