TY - BOOK AU - Coombs,W.Timothy AU - Holladay,Sherry J. TI - The handbook of crisis communication U1 - 658.45 22 PY - 2010/// CY - Cj-hichester, West Sussex, Eng. PB - Blackwell Pub. KW - Crisis management KW - Communication in management N1 - Includes bibliographical references and index ER -