The handbook of crisis communication/ 
edited by W. Timothy Coombs and Sherry J. Holladay 
 - Cj-hichester, West Sussex, Eng. :  Blackwell Pub.,  2010 
 - xxviii, 737 p. :  ill.;  26 cm. 
 - Handbooks in communication and media .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management<br/>Communication in management
<br/><br/><label>Dewey Class. No.: </label>658.45