Daffy, Chris <br/><br/>
Once a customer, always a customer :  how to deliver customer service that creates customers for life/ 
Chris Daffy 
 - Bhopal :  Indra Pub. House,  2010 
 - 287 p. :  ill.;  23 cm. 
<br/><br/>Includes bibliographical references 
<br/><br/><label>ISBN: </label>9788189107987(pbk)  Rs.325.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations<br/>Customer services
<br/><br/><label>Subjects--Index Terms: </label>E-Service 
<br/><br/><label>Dewey Class. No.: </label>658.812