Cody, Steven <br/><br/>
What's keeping your customers up at night ? :  close more deals by selling to your client's pain/ 
Steven Cody and Richard Harte 
 - New Delhi :  Tata McGraw-Hill Education,  2004 
 - xviii, 171 p. :  ill.;  22 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0070587809 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations<br/>Public relations<br/>Selling
<br/><br/><label>Dewey Class. No.: </label>658.812