TY - BOOK AU - Gaulke,Sue TI - 101 ways to captivate a business audience SN - 9788120334878(pbk.) U1 - 658.45 22 PY - 2008/// CY - New Delhi PB - Prentice-Hall KW - Business communication KW - Business presentations KW - Public speaking N1 - Includes bibliographical references and index ER -