TY - BOOK AU - Granger,Russell H. TI - The 7 triggers to yes: the new science behind influencing people's decisions SN - 9780070229549(pbk) U1 - 658.45 22 PY - 2008/// CY - New Delhi PB - Tata McGraw-Hill Education KW - Business communication KW - Psychologycal aspects KW - Persuation (Psychology) KW - Management KW - Psychological aspects N1 - Includes index ER -