TY  - BOOK
AU  - Bund,Barbara E.
TI  - The outside-in- corporation: how to build a customer-centric organization for breakthrough results
SN  - 0070636249
U1  - 658.812 22
PY  - 2006///
CY  - New Delhi
PB  - Tata McGraw-Hill Education
KW  - Customer relations
KW  - Management
KW  - Success in business
N1  - Includes bibliographical references and index
ER  -