TY - BOOK AU - Jain,J.N. AU - P.P.Singh TI - Modern marketing of services: principles and techniques SN - 8189915258 U1 - 658.8 22 PY - 2007/// CY - New Delhi PB - Regal KW - Service industries KW - Marketing N1 - Includes index; Glossary: p. 450-453 ER -