Jain, J. N. Modern marketing of services : principles and techniques/ J. N. Jain, P. P. Singh; foreword by S. K. Bhatia - New Delhi : Regal, 2007 - xiv, 457 p.; 24cm. Includes index Glossary: p. 450-453 ISBN: 8189915258 Rs. 1450.00 Subjects--Topical Terms: Service industries--MarketingMarketing Dewey Class. No.: 658.8