Benchmarking :  A guide for you journey to best-practice processes/ 
Mardi Coers ... [et al.] 
 - New Delhi :  Tata McGraw-Hill Education,  2005 
 - v, 86 p. :  charts;  23 cm. 
<br/><br/><label>ISBN: </label>0070605068 (pbk.)  Rs. 150.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Benchmarking ( Management )<br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562