TY  - BOOK
AU  - Klassen,Robert D.
AU  - Menor,Larry J.
TI  - Cases in operations management: building customer value through world-class operations
SN  - 9788178298641(pbk.)
U1  - 658.5 22
PY  - 2007///
CY  - New Delhi
PB  - SAGE
KW  - Production management
KW  - Case studies
KW  - Industrial management
N1  - Includes bibliographical references
ER  -