Cases in operations management :  building customer value through world-class operations/ 
[edited by] Robert D. Klassen, Larry, J. Menor 
 - New Delhi :  SAGE,  c2007 
 - x, 425 p. :  ill.;  24 cm. 
<br/><br/>Includes bibliographical references 
<br/><br/><label>ISBN: </label>9788178298641(pbk.)  Rs.495.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management--Case studies<br/>Industrial management--Case studies
<br/><br/><label>Dewey Class. No.: </label>658.5