TY  - BOOK
AU  - Click,Rick L.
AU  - Duening,Thomas N.
TI  - Business process outsourcing: the competitive advantage
SN  - 0471655775
U1  - 658.4058 22
PY  - 2005///
CY  - Hoboken, N.J.
PB  - John Wiley
KW  - Contracting out
N1  - Includes bibliographical references and index
ER  -