Bacon, Terry R. The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena/ Terry R. Bacon and David G. Pugh - New York : Amacom, c2004 - xi, 308p. : ill.; 24 cm. Includes bibliographical references and index ISBN: 0814472257 $ 27.95 Subjects--Topical Terms: Organizational behaviorOrganizational effectivenessStrategic planningSelling--Psychological aspectsCustomer relationsIndustrial management Dewey Class. No.: 658.0019