Business processes : an archival science approach to collaborative decision making, records, and knowldege management - Menne-Haritz, Angelika (Dordrecht, The Netherlands : Kluwer Academic Pub., 2004)
Includes index
Based on the author's thesis (doctoral) - German University of Administrative Science Speyer for the venia legendi in administrative science and administrative computer sciences, 2004
Bibliography: p.205 - 212
Keywords: Decision making; Records -- Management; Records retention; Knowledge management; Electronic records; Public administration -- Germany -- Prussia -- History -- Case studies