TY - BOOK AU - Phillips,Jack J. AU - Connell,Adele O. TI - Managing employee retention: a strategic accountability approach SN - 0750674849 U1 - 658.314 22 PY - 2003/// CY - Amsterdam, The Netherlands PB - Elsevier KW - Employee retention KW - Labor turnover N1 - Includes bibliographical references and index ER -