Phillips, Jack J., 1945- Managing employee retention : a strategic accountability approach / Jack J. Phillips, Adedle O. Connell - Amsterdam, The Netherlands : Elsevier, c 2003 - xix, 355 p.; 24 cm. - Improving human performance series . Includes bibliographical references and index ISBN: 0750674849 £ 25.00 Subjects--Topical Terms: Employee retentionLabor turnover Dewey Class. No.: 658.314