Kale, Vivek <br/><br/>
A guide to implementing oracle siebel CRM 8.x/ 
Vivek Kale. 
 - New Delhi :  Tata McGraw-Hill Education,  2009 
 - xxi, 549 p.;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780070144583 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business enterprises--Computer networks<br/>Internet marketing<br/>Internet advertising
<br/><br/><label>Dewey Class. No.: </label>658.05