TY  - BOOK
AU  - Janakiraman,B
AU  - Gopal,R.K.
TI  - Total quality management: text and cases
SN  - 8120329953(pbk)
U1  - 658.4013 22
PY  - 2006///
CY  - New Delhi
PB  - Prentice-Hall
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -