Janakiraman, B <br/><br/>
Total quality management :  text and cases/ 
B. Janakiraman and R. K. Gopal 
 - New Delhi :  Prentice-Hall,  2006 
 - x, 250 p.;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>8120329953(pbk)  Rs.195.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.4013