TY - BOOK AU - Light,Paul C. TI - The four pillars of high performance: how robust organizations achieve extraordinary results SN - 0071448799 U1 - 658.406 22 PY - 2005/// CY - N.Y. PB - McGraw-Hill KW - Organizational change KW - Management KW - Strategic planning KW - Crisis management N1 - Includes index ER -