Dana, Daniel <br/><br/>
Conflict resolution :  mediation tools for everyday worklife/ 
Daniel Dana 
 - New Delhi :  Tata McGraw-Hill Education,  2006 
 - xii, [2], 169p.;  23 cm. 
 - Briefcase Books .
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0070611645  Rs. 250.00 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Mediation<br/>Interpersonal conflict
<br/><br/><label>Dewey Class. No.: </label>658.4053