TY  - BOOK
AU  - Lesser,Eric
AU  - Prusak,Laurence
TI  - Creating value with knowledge: insights from the IBM institute for business value 
SN  - 0195165128
U1  - 658.4038 22
PY  - 2004///
CY  - Oxford
PB  - The University Press
KW  - Knowledge management
N1  - Includes bibliographical references and index
ER  -