TY  - BOOK
AU  - Suganthi,L.
AU  - Samuel,Anand A.
TI  - Total quality management
SN  - 8120326555(pbk.)
U1  - 658.4013 22
PY  - 2004///
CY  - New Delhi
PB  - Prentice-Hall
KW  - Total quality management
N1  - Includes index; Bibliography : p.387-391
ER  -