Suganthi, L. Total quality management/ L. Suganthi, Anand A. Samuel - New Delhi : Prentice-Hall, c2004 - xiii, 394 p.; 24 cm. Includes index Bibliography : p.387-391 ISBN: 8120326555(pbk.) Rs.250.00 Subjects--Topical Terms: Total quality management Dewey Class. No.: 658.4013