TY  - BOOK
AU  - Munoz-Seca,Beatriz
AU  - Riverola,Josep
TI  - Problem-driven management: achieving improvement in operations through knowledge management
SN  - 1403941378
U1  - 658.4038 22
PY  - 2003///
CY  - Basingstoke, Hampshire, Eng.
PB  - Palgrave Macmillan
KW  - Knowledge management
KW  - Organizational learning
KW  - Problem solving
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -