Six sigma beyond the factory floor : deployment strategies for financial services, health care, and the rest of the real economy/
Ronald D. Snee, Roger W. Hoerl
- Upper Saddle River, N. J. : Pearson Prentice Hall, c 2005
- xxii, 326 p. : ill.; 24 cm.
Includes bibliographical references and index
013143988X $ 35.95
Six Sigma (Quality control standard) Quality control Cost control Organizational effectiveness Health services administration