Snee, Ronald D.

Six sigma beyond the factory floor : deployment strategies for financial services, health care, and the rest of the real economy/ Ronald D. Snee, Roger W. Hoerl - Upper Saddle River, N. J. : Pearson Prentice Hall, c 2005 - xxii, 326 p. : ill.; 24 cm.

Includes bibliographical references and index

013143988X $ 35.95


Six Sigma (Quality control standard)
Quality control
Cost control
Organizational effectiveness
Health services administration

658.4013