Business process outsourcing (BPO) :  concept, current trends, management, future challenges/ 
edited by S. Nakkiran and D. John Franklin 
 - New Delhi :  Deep and Deep Pub.,  c2008 
 - xiv, 308p.;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>8176295558  Rs.990.00 817629683X (pbk)  Rs.300.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Contracting out
<br/><br/><label>Dewey Class. No.: </label>338.7