Robinette, Scott <br/><br/>
Emotion marketing :  the hallmark way of winning customers for life/ 
Scott Robinette and Calire Brand with Vicki Lenz 
 - New Delhi :  Tata McGraw-Hill Education,  c 2004 
 - xvii, 247 p. :  ill;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0070596190 
<br/><br/><label>Subjects--Topical Terms: </label><br/>xxx
<br/><br/><label>Dewey Class. No.: </label>000