McNealy, Roderick M. <br/><br/>
Making quality happen:  a step by step to winning the quality revolution/ 
Roderick M. McNealy 
 - London:  Chapman and Hall,  1993 
 - x, 196 p.;  20 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0412553104  £ 24.99 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Quality control
<br/><br/><label>Dewey Class. No.: </label>658.4013