TY  - BOOK
AU  - Becerra-Fernandez,Irma
AU  - Sabherwal,Rajiv
TI  - Knowledge management: systems and processes 
SN  - 9788120341371(pbk.) :
U1  - 658.4038 22
PY  - 2010///
CY  - New Delhi
PB  - PHI Learning
KW  - Knowledge management
KW  - Information technology
N1  - Glossary : p. 316-338
ER  -