Field, S.W. Effecting a quality change: an engineering approach/ S.W. Field and K.G. Swift - London: Arnold, c1996 - 147 p.; 23 cm. Includes index Bibliography: p. 125-128 ISBN: 0340676515 £ 9.99 Subjects--Topical Terms: Total quality managementSystems engineering Dewey Class. No.: 658.4013